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1. Pitney Bowes Mailstation 2 Owners Manual
2. Pitney Bowes Mailstation 2 Manual
3. Pitney Bowes Mailstation 2 Troubleshooting
4. Pitney Bowes Mailstation 2 Download
5. Pitney Bowes Mailstation 2 User Manual Video

We misplaced that page. We may have moved, updated, or deleted it. Maybe you were looking for one of these. View and Download Pitney Bowes SV61983 instruction manual online. User Guides and Service Manuals. Manuals Pitney Bowes SV61983 Pitney Bowes SV61983 User Manual. Size: 1.64 Mb. Mailstation 2™ digital postage meter Model Number: K700 (Product Code K7M0).

Contents

Learn how to resolve connection-related errors and messages on the mailstation and mailstation2. 2 Locate the Communication Device and Network Cable The Communication Device enables your meter to connect to Pitney Bowes via the Internet to access postage downloads. It’s packaged in its own cardboard box. Communication Device. For Pitney Bowes Digital Mailing System. Communication Device Network Cable. Get Pitney Bowes Mailstation2 (K7M0) Owner's manual. Get all Pitney Bowes manuals! Mailstation™ or mailstation 2™ or Communication Device. For Setup. 'Low Battery' or 'Battery Urgent' message on the mailstation series VERIFIED SOLUTION i The article’s solution or answer has been confirmed in practice by a client or Pitney Bowes agent.

Ink Cartridge

Reorder #797-M Sample Pack of

Tape Sheets

mailstation 2™

K700081 Rev. X

PC Meter Connect™

©

1-800-468-8454 www.pb.com

Pitney BowesInc. All

System Requirements:

Windows 2000 or Windows XP, Vista - latest Service Packs 1.2 GHz processor

512 Mb RAM

Set-up: Using PC

NOTE:THE METER IS SHIPPED WITHOUT POSTAGE.

You transfer funds to the meter as part of the setup process

1mailstation 2™ CD Installation

If your PC has an Internet connection:

Place the mailstation 2™ CD into the CD ROM drive.

Follow the instructions on your computer.

NOTE:Administrative privilages may be required before you can install the software on your system.

If you do not have a PC with an internet connection

Turn to Set-up for Analog Phone Line Use on page 11.

If you cannot use the installation CD:

Download the software from:

http://support.pb.com/K7M0

2Preparing your computer

First the mailstation 2™ Quick Install Software checks your system for two things:

-Does it meet the minimum requirements

-Does it have the software components needed to run PC Meter Connect™. The Quick Install Software will then add any missing components. This process may take several minutes to complete.

Set-up: Using PC

3Follow the instructions presented on your computer screen

Next, the mailstation 2™ Quick Install Software will guide you through the installation. Respond to the prompt on each screen, then click Next.

4Install optional scale

Position the scale on top of the meter as shown.

Connect the scale cable to the scale connector on the back of the mailstation 2™ at the scale icon.

Tighten the screws to ensure a secure connection.

If you want to place the scale in a different location, an optional four-foot scale cable (#978-6) can be purchased by contacting Pitney Bowes.

Set-up: Using PC

5Connect the Meter to the Computer

Connect the USB cable to the back of the meter. Connect the other end of the cable to the PC.

NOTE:For printing postage, the mailstation 2™ does not have to be connected to a computer.However,if you add funds frequently, we recommend you keep it connected.

6Connect Power

Plug the power cord into the unit as shown and into a convenient outlet that is not controlled by a switch or power strip.

There is no On/Off switch on your meter.

The meter takes a few moments to start up. Then the computer tells you when it can communicate with the meter.

Set-up: Using PC

7Install Ink Cartridge

A1. Click Next on the screen to begin installing the ink cartridge.

2. Lift the cover.

Note: If the cartridge is not visible, close the cover, and on the postage meter press the Enter key.

3.Press unlock symbol to open ink cartridge latch.

4.Remove and discard the yellow insert.

Set-up: Using PC

7Install Ink Cartridge

D Install new cartridge into machine.

EPress the front edge of the ink latch to lock the cartridge in place.

Set-up: Using PC

7Install Ink Cartridge (continued)

F To continue, close the cover and on the meter press Enter.

G If the new ink cartridge is in place, click Yes.

HInk preparation takes about 2 minutes to complete.

Set-up: Using PC

8Create a Test print

! ATTENTION

To print correctly, insert tape or envelope against the rear and side walls.

The system will detect the envelope and automatically begin printing.

When prompted, insert a spare envelope or a tape sheet for a test print.

If the test print is poor, click Not OK to perform additional printer maintenance and print another test image.

If the test print is good, click OK.

Set-up: Using PC

9Connect to Pitney Bowes Data Center

Yourpostagemeterdoesnotcomewithpre-loadedpostage.

The mailstation 2™ will connect to the Pitney Bowes Data Center to automatically download a basic amount of postage to your meter.

You may then print a receipt for the postage that is downloaded.

10Updating Your Software

After loading postage into your system, the mailstation 2™ may automatically download any relevant updates plus whatever features you may have ordered.

Set-up: Using PC

11Congratulations!

Your mailstation 2™ is Operational

Your system is now ready to use. You have the option to:

•See a demonstration of how to weigh and print postage

Pitney Bowes Mailstation 2 Owners Manual

•Use the mailstation 2™

•Exit the software and use your meter to print postage.

Also use the Quick Reference Guide that comes with your mailstation 2™ for How To’s on:

•Printing Postage

•Locking the mailstation 2™

•Replacing Ink Cartridge

•Using Ads / Messages

•Changing the Display Contrast

•And More

Set-up Using an Analog Phone Line

1Connect Phone Cord

ATTENTION

Some commercial phone systems use digital lines that may damage the mailstation 2™. Like the mailstation 2™, most fax machines, credit card readers and modems also require analog lines. The mailstation 2™ can share a line with these devices. When in doubt, ask the person responsible for your phone systems.

Connect the phone cord to the mailstation 2™ and the other end to an analog phone line.

The following are usually analog lines:

•Fax lines

•Lines used by modems or credit card readers

•Residential phone lines

If you are using a DSL line you should use a DSL filter obtained from your DSL provider.

NOTE:For printing postage, the mailstation 2™ does not have to be connected to a phone line.However,if you add funds frequently, we recommend you keep it connected to an analog phone line.

Alternative Set-up: Using an Analog Phone Line

2Install optional scale

Position the scale on top of the meter as shown.

Connect the scale cable to the scale connector on the back of the mailstation 2™ at the scale icon.

Tighten the screws to ensure a secure connection.

If you want to place the scale in a different location, an optional four-foot scale cable (#978-6) can be purchased by contacting Pitney Bowes.

3Connect Power

Power

Plug the power cord into the unit as shown and into a convenient outlet that is not controlled by a switch or power strip. There is no on/off switch on your meter.

Alternative Set-up: Using an Analog Phone Line

4Install Ink Cartridge

Add ink cartridge.

Continue - Press Enter.

A1. Press the Enter key on the control panel.

4. Remove and discard the yellow insert.

Alternative Set-up: Using an Analog Phone Line

4Install Ink Cartridge (continued)

D Install new cartridge into machine.

the cartridge in place.

IMPORTANT - Is Ink

Cartridge installed?

G Press Enter. Please wait about 2 minutes.

Alternative Set-up: Using an Analog Phone Line

5Create a Test Print

ATTENTION

To print correctly, insert tape or envelope against the rear and side walls.

The system will detect the envelope and automatically begin printing.

When prompted, insert a spare envelope or a tape sheet for a test print.

NOTE: The test print will appear in red ink.

Good test print - no missing inside lines

Poor test print - missing inside lines

If the test print is poor, press no to perform additional printer maintenance and print another test image.

If the test print is good, press yes.

Alternative Set-up: Using an Analog Phone Line

6Connect to Pitney Bowes Data Center

Your postage meter does not come with pre-loaded postage. Any postage that may be included in your order is on your account. You must connect to the Pitney Bowes Data Center to download postage from your account to the meter.

•If the connection is successful the system will download a preset amount automatically

•If the connection is not successful, you will be asked if your phone needs a prefix to get an outside line(for example if you have to dial 9).

-Press yes to enter a prefix.

-Press the number(s) you use to reach an outside line.

-Press decimal for a pause.

-Press yes to set this dialing prefix.

If you are using the same analog line as the fax machine, check if the fax requires a dialing prefix.

7Updating Your Software

After loading postage into your system, the mailstation 2™ will automatically download any relevant updates plus whatever features you may have ordered.

You will see the screen displaying the status of the update.

Alternative Set-up: Using an Analog Phone Line

8Congratulations!

Your mailstation 2™ is Operational

Your system is now ready to use. To enter postage, see Quick Reference Guide or type in postage amount.

Also use the Quick Reference Guide under your mailstation 2™ for How To’s on:

•Printing Postage

•Locking the mailstation 2™

•Replacing Ink Cartridge

•Using Ads / Messages

•Changing the Display Contrast

•And More

Troubleshooting

No Dial Tone-

Check that you are using an analog line such as

a)most fax machine lines

b)lines used by computer modem or credit card reader

c)residential phone lines

Check that you have entered a dialing prefix if your phone system needs a code to reach an outside line.

If you are using a DSL line you should use a DSL filter obtained from your DSL provider.

Cannot Reach Data Center-

Check that you have entered a dialing prefix if your phone system needs a code to reach an outside line.

Not Enough Funds-

You have tried to add more postage to the meter than you have in your account at Pitney Bowes.

To Change information entered during setup -

•Press Clear key on numeric keypad.

•When prompted to Quit press yes.

•At “Change communication settings?” press yes.

•Pressthedownarrowkeyuntilyouseetheitemyouwanttomodify.

•Press Enter to modify information.

•Toreturntoinstallingyourmailstation2™,presstheupordownarrow until “Continue Installation?”

Pitney Bowes Mailstation 2 Manual

•Press yes

For additional Troubleshooting please see user guide

Contact List

If You Need Assistance

•Product Name: mailstation 2™

•For Setup or Getting Started questions, call 1-877-817-2463

•For product support, go to: http://support.pb.com/K7M0

•To order Pitney Bowes supplies and accessories, call 1-800-243-7824orgo to:www.pb.com and click onOnline Store.

•For other questions, call 1(800) 522-0020.Customer Service Representatives are available Monday through Friday,

8:00 AM - 8:00 PM ET.

1 Elmcroft Road

Stamford, Connecticut 06926-0700 www.pitneybowes.com

For Service or Supplies

Support Web Site: http://support.pb.com/K7M0 Customer Support: 1(877) 817-2463

Product Customer Support: 1-800-522-0020 Product Name: mailstation 2™

Model Number: K7M0

AW20307 Rev E 8/10

Pitney Bowes Mailstation 2 Troubleshooting

© 2010 Pitney Bowes Inc. All Rights Reserved Printed in the USA

Pitney Bowes Mailstation 2 Download

Pitney Bowes Mailstation 2 User Manual Video