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• Blackvue Dr400g-hd Ii Manual
• Blackvue Dr400g-hd Ii Firmware
• Blackvue Dr400g-hd Manual

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Your privacy is important to us. Cookies are very small text files that are stored on your computer when you visit a website. We use cookies for a variety of purposes and to enhance your online experience on our website (for example, to remember your account login details). Pittasoft BlackVue DR400G-HD II Pdf User Manuals. View online or download Pittasoft BlackVue DR400G-HD II User Manual. Page 1 DR400G-HD User manual Ver 1.40 www.pittasoft.com.; Page 3: Table Of Contents Contents Getting Ready Before Using This User Manual Safety Instructions BlackVue Features Checking the BlackVue Package Content Checking the main body of the BlackVue Using the Installing the BlackVue BlackVue Recording Playing a Recorded File BlackVue Running BlackVue Software Software The. Pittasoft Blackvue DR380-HD User Manual. Download Operation & user’s manual of Pittasoft DR400G-HD II Dashcam, Dash Cameras for Free or View it Online on All-Guides.com. This version of Pittasoft DR400G-HD II Manual compatible with such list of devices, as: DR400G-HD II. View and Download Pittasoft Blackvue DR380-HD user manual online. Blackvue DR380-HD Dash Cameras pdf manual download. Also for: Blackvue dr380g-hd, Blackvue dr400g-hd, Blackvue dr400g-hd ii. Jul 24, 2012  Blackvue DR400G-HD manualeng v1.5. BlackVue DR400G-HD Season II User Manual dashcamtalk. Pittasoft BlackVue DR500GW-HD WiFi User Manual dashcamtalk. Itronics ITB-100HD User Manual dashcamtalk. GS5000 User Manual dashcamtalk. Ambarella dash camdirectusbuser.

Contents

• 1 Known problems
• 3 Maintaining your microSD card.
• 7 Firmware

The BlackVue DR400G-HD is one of the most popular dash cams available today. This DVR is manufactured by Pittasoft, a Korean company. Unlike many of the other dash cams available, we haven’t seen any clones / fakes on sites like DealExtreme and AliExpress. This camera is based on the Texas Instruments TMS320DM368 Digital Media System-on-Chip. This dash cam is currently discontinued and has been replaced by the BlackVue DR400G-HD II.

It can record HD video (1080p at 30FPS) and the picture quality is excellent in the day and good at night. It has a very small size which makes it unobtrusive when installed. It does not come with an LCD screen given its small size but once it is set up and installed, there is no need to move it around. The built-in GPS records the vehicle speed and status information, which can be synchronized with Google Map to display the driving path. This dash camera also has a G-sensor and parking mode. If you are using parking mode, you may want to consider a Battery Discharge Prevention Device.

Overall this is one of the best performing cameras available. However it appears to be plagued with reliability problems. Cameras that freeze, stop operating or have deteriorating picture quality have been reported frequently.

Known problems

Purple Light of Death

When the camera boots up, it becomes completely unresponsive. The LED button / ring glows purple and it gets stuck in this state. The camera will not record in this state.

To reboot, you must push the led reset button for 10 seconds. If the camera does not reboot properly, the camera is likely damaged.

One potential cause for this problem is excessive heat. Avoid using your camera in parking mode when it is hot outside.

Burned out Camera

Numerous cameras have burned out due to overheating. This typically happens when the camera is recording in parking mode and the car is parked outside with the temperature above 24 degrees C.

Some owners have drilled holes in the case to improve cooling, but this does not appear to be sufficient. Others have removed the rear half of the case and have installed a heatsink as shown in the following pictures. This is a more reliable solution.

Another example:

“Please check SD card” error

Many people have received this SD card error. The unit is having trouble reading the SD card likely due to a corrupted file and cannot record as a result. Save whatever files, if any, you want to save & then reformat. Reformatting of the card should happen on a weekly basis.

The correct way to format the card is to use the official SD Formatter software AND choose “option” -> “format type” -> “full (overwrite) and Format Size Adjustment: Off

Deteriorating Picture Quality

Horizontal lines appear after parking in the heat for a while. The lines slowly disappear after a bit of driving though.

This is a known issue. Avoid parking the vehicle with the sun shining directly on the unit. The unit tends to run hot because of GPS. Problem will correct itself as unit cools down.

Foggy Lens Problem

Some owners have complained of a foggy lens with this camera. The following video shows how to fix this problem.

Timestamp problem

With firmware v1.039E, the time jumps 1 hour ahead. Time stamp issue typically occurs when power is disconnected and reconnected in a short period of time (i.e. a few minutes). The solution is to update the firmware to v1.040E.

Speaks Korean not English

If your camera has the Korean firmware and you would like the English firmware, there are 2 possible ways to correct this.

Option 1

1. Uninstall existing BlackVue software on your PC.
2. Reformat SD, download firmware v1.037E (English). Even if you have the Korean v1.038, you can roll back with this.
3. Run update on camera
4. Reformat SD, download firmware v1.038E (English).
5. Run update again and you’re done!

Option 2

1. Go to Config file on microSD
2. Open Version file with notepad
3. Change the Korean to English. The updated version should look like this:

[firmware]
version = 1.038
model = 400
language = English
[software]
version = 1.038
model = 400
language = English
[config]
version = 1.000
model = 400

4. Save the file. The unit should now speak English.

Hardwiring the camera

Blackvue Dr400g-hd Ii Manual

There are a few methods to hardwire your camera. Below are three popular methods, but this tutorial will only cover the last method (fusebox).

1. Hardwire directly to the car battery (This involves more work as you would have to feed the wire from from the passenger compartment through the firewall hole and into the engine bay)
2. Tap into your Dome light or cigarette lighter wires (This is the quickest method, but it involves cutting into existing wires. For those going this route, you can use a T-tap connector if you don’t want to solder)
3. Tap into your Fusebox (Least intrusive)

Tools Needed:

• Phillips Screwdriver
• Multimeter
• Crimping & Wire stripping Tool
• Soldering Iron (OPTIONAL – only required if your barrel connector needs to be wired)

Parts you will need to buy (Total Cost between $3-$7, more if you buy items in bulk):

A. 1 x ATM fuse tap ~$1

• These can be bought from eBay (5-pack for $6 shipping incl)
• Alternatively, you can buy a Dual Fuse Tap from various auto stores (~$15). They usually come in a kit with a variety of fuses.
• Make sure that your car uses ATM blade fuses, if not, you may need to buy a compatible fuse tap

B. 1 x Female disconnect terminal ~$1

• If you purchased the fuse tap above from the ebay link, a compatible terminal is included already.

C. 1 x Ring or Spade terminal ~$1

• These are to connect your negative (black) wire to the grounding screw next to your fusebox. You will need to check the size of the screw in your car to get a compatible terminal.

D. 1 x Cigarette lighter barrel connector (OPTIONAL) ~$2.50

• If you plan on cutting into the power cable that came with the Blackvue camera, then you don’t need this.
• If you buy one of these without wires, you may have to solder on your own wires to it.
• If you can find a cheap extension cable with a barrel connector on one end, you don’t need to solder anything.

E. 1 x 10A or less ATM blade fuse (OPTIONAL) ~$1

• You only need this if you plan on using an empty slot in your fusebox, otherwise you can tap into one of the existing fuses.

STEP 1 – Wiring the cigarette lighter barrel connector

If you’re cutting directly into the power cable that came with the Blackvue camera, skip to STEP 2
To wire the barrel connector (D), twist open the cap to reveal the copper contacts behind it. Find an extra 1-2 ft cable and solder the one end to this connector. Solder the red wire (Positive) onto the copper tab in the centre, and the black wire (Negative) to the side tab. Follow the diagram below.

STEP 2 – Crimping the terminals

Take the other end of the cable, and make a clean cut. If you’re using the existing power cable that came with camera, make sure the cable is long enough to run from behind your rear view mirror to the fuse box before cutting it!
Remove about half an inch of the wire’s insulation with your wire stripper.
Use the crimping tool to attach the Female Disconnect Terminal (B) to the Positive (Red) wire, and the Ring or Spade Terminal (C) to the Negative (Black) wire. If you don’t have colour coded cables (like me :P) use your multimeter to check. The end result should look like this:

STEP 3 – Locating a grounding screw, fuse terminal and the load side

This is the part where the multimeter becomes extremely handy.
Locate the Fusebox (Usually directly underneath the steering wheel). There should also be a screw near it where you can attach the negative ground wire (Black) to.
If you can, try to find a pdf maintenance manual online for your car. It will tell you where the Fusebox is located, how to get to it, and also map out the purpose of each fuse in the relay. Usually the panel covering the fusebox will also have a diagram printed on it.
This is what mine looks like, with the grounding screw highlighted in Red:

Take out your multimeter, set it to “DC” and connect the Black probe to the grounding screw. Then use the Red probe to test each terminal. Notice that there are two tiny metal contacts on each coloured fuse. Place the Red probe on one of them to test for a voltage reading.
If you need the Blackvue to turn on and record only when the car is running, you need to probe the terminals for a voltage reading while the car key is in the ACC position. Otherwise, do the test with everything off.
A live terminal should be one that gives you a little over 12V+ when you probe it.
If you happen to find an empty terminal that gives you a reading, you can go ahead and use that with your ATM blade fuse (E), otherwise, you will need to use one of the terminals that has an existing fuse (10A or less only!).
Your fuse tap (A) will slot into the terminal with the fuse like this:

Now, before you continue, you need to determine which blade the fuse tap goes onto. The one blade goes into the LOAD side, while the other goes into the POWER side. The fuse tap needs to go with the blade into the LOAD side.
Remove the fuse from the terminal you intend to use, and then, with the Black probe of the multimeter still connected to the grounding screw, use the Red probe to test each slot. The slot that gives you a 12V+ reading is the POWER side, therefore the fuse tap goes into the other slot.

STEP 4 – Putting everything together

If you haven’t already, insert the Fuse tap (A) along with the fuse as described in the previous step. Attach the Female disconnect terminal (B) to the tab of the fuse tap sticking out. Use the screwdriver to secure the Ring or Spade terminal (C) to the grounding screw.
Once you’re done, it should look like this:

Tidy up the cables, hook up the BlackVue and you should be good to go!

Maintaining your microSD card.

NOTE: It is not recommended to remove the SD card while the LED lights are turned on.

Re-inserting the SD card into the camera

Remove the SD card 10 sec. after turning off your engine.

After insert the SD card to the main body, engine on.

In case you installed a battery discharge prevention device to your car, please take off the power jack from the main body.

Sample Videos

Day Comparison Video – Itronics ITB-100HD (bottom right) vs BlackVue DR400G-HD (bottom left) vs FineVU CR-500HD (top left)

Night Comparison Video – Itronics ITB-100HD (top right) vs BlackVue DR400G-HD (bottom left) vs FineVU CR-500HD (top left)

Should I Purchase?

Blackvue Dr400g-hd Ii Firmware

When people initially reviewed this camera, feedback was excellent. The great video quality, small size and somewhat reasonable price make it an attractive dash cam. However the reliability problems with this camera are so common that we cannot recommend it.

Where to purchase for lowest price

The BlackVue DR400G-HD is no longer available for sale and has been replaced by the BlackVue DR400G-HD II.

Firmware

WARNING! MAKING CHANGES TO YOUR FIRMWARE ARE PERFORMED AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR DASH CAM AS A RESULT OF THESE INSTRUCTIONS.

Firmware Update Instructions

1. You must use an SD-Card reader to perform this operation. Do not attempt to do this directly on the dash cam.
2. Insert the micro SD card into your PC.
3. Download the desired firmware from the section below.
4. Double click the firmware upgrade file. Follow the onscreen instructions.
5. Insert the microSD card with the newly downloaded firmware into your BlackVue. Please make sure it is turned off.
6. Turn on the Blackvue. The firmware will automatically update. Please ensure there is a constant power supply during the upgrade.
7. Use your dash cam with the latest firmware.

Latest Firmware

The latest firmware is version 1.040E. Click the following link for the latest firmware version. V1.040E

Previous Firmware

Click the appropriate link to download any of the previous firmware files.

Downgrading the Firmware

To downgrade from v1.039e to v1.037e

1. Connect MicroSD card to PC，then format it quickly.
2. Choose the english firmware v1.037e，double click install to MicroSD card.
3. After finished install new firmware to MicroSD card, DON NOT take out the SD card from PC, go to MicroSD card, open “BlackVueConfig” folder, open the “Version” file with Notepad. Change 2 line “language = English” to “language = Korea”, AND CHANGE [firmware] “version = 1.037” to “version = 1.039”, then save the file. The file should look like below:

[firmware]
version = 1.037 —————–> version = 1.039
model = 400
language = English —————–> Korea
[software]
version = 1.038
model = 400
language = English —————–> Korea
[config]
version = 1.000
model = 400

4. Now move MicroSD card out of PC, insert into BlackVue and power on, first you will hear English, after upgrade done, it restart again,the Blackvue start to record video, but you will hear korean again, don’t worry, shut down the power, move out the MicroSD, connect ot PC，open MicroSD card “BlackVueConfig” folder，open the “Version” file with Notepad. And you will find [firmware] “version = 1.038” it changed back by itself, just change 2 line “language = Korea” to “language = English”,then saved the file. It show like below:

[firmware]
version = 1.037
model = 400
language = Korea —————–> language = English
[software]
version = 1.038
model = 400
language = Korea —————–> language = English
[config]
version = 1.000
model = 400

5. If you want to set up the option of blackvue, you can use MicroSD card “BlackVueApplicationBlackVue.exe” software or the software in PC to do it and save.
6. Finally move out the MicroSD card out of PC, insert into BlackVue and power on, from now you will hear English again.

User Manual

Specifications

Published: July 25, 2012

Contents

• 1 Known problems
• 4 Maintaining your microSD card.
• 8 Firmware

The BlackVue DR400G-HD II or BlackVue DR400G-HD Season II is an updated version of the original DR400G-HD. This DVR is manufactured by Pittasoft, a Korean company. Like the original, this camera is based on the Texas Instruments TMS320DM368 Digital Media System-on-Chip. Like most Korean built dash cams and there are not many clones / fakes available. Pittasoft has claimed that the updated version has a few improvements from the original:

1. Improved video compression (7 hours of video for 16GB vs 4.5 hours on the original version).
2. Improved video at night via software filtering
3. Ecofilter provides improved high temperature reliability (up to 60 degrees C)
4. Minor design changes (i.e. the lens is more recessed into the body of the dash cam)

From a video quality perspective, this version is quite similar to the original. It can record HD video (1080p at 30FPS) and the picture quality is excellent in the day. However, contrary to Pittasoft’s claims of improved night video, many users have noticed worse night time video quality than the original version.

Unfortunately early reports suggest many of the reliability problems of the original camera, particularly overheating, are occurring in this updated version. No one has been able to identify what this “ecofilter” is. The disassembled camera is nearly identical to the original camera.

One difference that has been noted is a reduced bit rate for the new camera. The original BlackVue DR400G-HD had a default bit rate is 10,000,000 bits per second. The Blackvue DR400G-HD II now has a default bit rate of 5,000,000 bits per second. This reduces the heat generated by the camera since the processor is not working as hard. However a lower bit rate generally means poorer picture quality.

It is likely that Pittasoft reduced the bit rate to minimize the heat issue. Unfortunately, while the camera does run cooler than the original version, it does not run cool enough given the early reports of overheating. The lower bit rate is likely one reason why night recording appears to be worse than the original camera.

On the positive side, the BlackVue DR400G-HD II has a very small size which makes it unobtrusive when installed. It does not come with an LCD screen given its small size but once it is set up and installed, there is no need to move it around. The built-in GPS records the vehicle speed and status information, which can be synchronized with Google Map to display the driving path.

This dash camera also has a G-sensor and parking mode. If you are using parking mode, you may want to consider a Battery Discharge Prevention Device.

Known problems

While the original DR400G-HD was plagued with reliability problems, this version claims to resolve the overheating issue. The main problems in the original camera are as follows:

• Purple Light of Death
• Burned out Camera
• Deteriorating Picture Quality
• “Please check SD card” error

Many people suspect the first 3 problems listed are a direct result of the camera overheating.

Overheating

Unfortunately it does not appear that the overheating problem has truly been resolved. Even though the default bit rate is much lower, many users complain the camera gets very hot and there are reports of overheating cameras.

Here is a video of a brand new BlackVue DR400G-HD II Season 2 with excellent video quality.

Here is a video from the same camera, 1.5 months later.

As more people get this camera, we will capture any reports of issues and share it with our readers. Note that the original DR400G-HD became popular in spring of 2012 in Russia and Canada. After going through the hot summer, overheating problems became evident. With the new camera becoming popular in the fall of 2012, we may not have definitive evidence of overheating until 2013. However, we will find out how it performs in the cold!

We suggest avoid using the parking mode in this camera. Many of the failures in the original version occurred with people who often used the parking mode feature. A parked car in the hot sun can is suspected cause of the many failures in the original model.

Some owners have drilled holes in the case to improve cooling, but this does not appear to be sufficient. Others have removed the rear half of the case and have installed a heatsink as shown in the following pictures (this is on the original DR400G-HD but the same principle can be applied to the DR400G-HD II). This is a more reliable solution.

Blurry / Out of Focus Picture

A number of users have complained about blurry / out of focus video quality when the camera is new. The lens appears to be out of focus. To adjust the focus, one would need to disassemble the camera, remove the glue from the lens, rotate the lens until it is in focus then glue the lens in place. The original camera did not suffer from this problem. Perhaps quality control has decreased.

Poor night recording

Pittasoft claims that this version has improved night recording via software filtering. Many users have complained that night recording is actually worse in this version. This might be due to the lower bit rate that this camera records at. There is no known corrective solution for this problem as of yet.

Poor Audio Quality

Some users complain of poor audio quality from this dash cam. To improve sound quality, some owners have made another hole near the mic by drilling it.

You must remove the rubber stoppers covering the screws, unscrew the cover, and then drill a hole 90 degrees through the screw slot that sits closest to the mic. Do not expand the existing mic hole with the drill. Instead, drill perpendicular to it into the camera body through the closet screw slot. See pictures below.

Mounting the Camera

Standard Mount

Disassembling the dash cam

Maintaining your microSD card.

NOTE: It is not recommended to remove the SD card while the LED lights are turned on.

Re-inserting the SD card into the camera

Remove the SD card 10 sec. after turning off your engine.

After insert the SD card to the main body, engine on.

In case you installed a battery discharge prevention device to your car, please take off the power jack from the main body.

Sample Videos

Day Video

Night Video

Should I Purchase?

When people review this camera, they are usually are very impressed. The great video quality, small size and somewhat reasonable price make it an attractive dash cam. However the reliability problems with this camera are so common that we cannot recommend it.

Where to purchase for lowest price

Right now Amazon is the best place to purchase this camera. Price is approximately $270 on Amazon.

Note that most eBay purchases do not come with manufacturer’s warranty. Given the known problems, be cautious before purchasing.

Firmware

WARNING! MAKING CHANGES TO YOUR FIRMWARE ARE PERFORMED AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR DASH CAM AS A RESULT OF THESE INSTRUCTIONS.

Firmware Update Instructions

1. You must use an SD-Card reader to perform this operation. Do not attempt to do this directly on the dash cam.
2. Insert the micro SD card into your PC.
3. Download the desired firmware from the section below.
4. Double click the firmware upgrade file. Follow the onscreen instructions.
5. Insert the microSD card with the newly downloaded firmware into your BlackVue. Please make sure it is turned off.
6. Turn on the Blackvue. The firmware will automatically update. Please ensure there is a constant power supply during the upgrade.
7. Use your dash cam with the latest firmware.

Latest Firmware

The primary firmware available for the BlackVue DR400G-HD II is v1.010K. Unfortunately this firmware is in Korean and all voice prompts are in Korean.

Some of these season II cameras are coming with the original Blackvue DR400G-HDv1.040E. This is the English firmware but it is not the HD-II firmware.

Convert Original to HD-II

If you received a camera with the DR400G-HDv1.040E (English firmware) and want to convert to the HD-II Korean firmware you will need to follow these steps.

If you select DOWNLOAD, then you will receive the download information in your e-mail within 1 business day. SERVICE MANUAL: This is a service manual that is exactly as released by the manufacturer and contains repair information for fixing your appliance or consumer electronics product.Click on a model number to see the details of what is included in the service manual and see a sample page. 1474 scope manual download.

1. Download DR400G-HD_v1.040E(2012_0417)_Setup.exe
2. Unpack firmware DR400G-HD_v1.040E(2012_0417)
3. Modify version.bin in 1.040*BlackVueConfig as follows:

[firmware]
version = 1.040
model = 400
language = Korea
[software]
version = 2.010
model = 400GII
language = Korea
[config]
version = 1.010
model = 400GII

4. Download DR400G-HD-II_v1.010K(2012_0720)_Setup.exe
5. Unpack firmware DR400G-HD-II_v1.010K(2012_0720)_Setup.exe
6. Rename files in directory 1.010K*BlackVue Systemupgrade as follows”:

cramfsImage_400GII – > cramfsImage_DR400
cramfsImage_400GII.sue – > cramfsImage_DR400.sue
patch_400GII.bin – > patch.bin
patch_400GII.sue – > patch.sue
uImage_400GII – > uImage_DR400
uImage_400GII.sue – > uImage_DR400.sue

7. Copy renamed files to 1.040*BlackVueSystemupgrade
8. Copy directory (modified version 1.040)* BlackVue to an SD-Card
9. Insert SD in to device
10. Power on (key on start)
11. Change version.bin on SD as follows:

[firmware]
version = 1.040 -> 1.010
model = 400 -> 400GII
language = Korea
[software]
version = 2.010
model = 400GII
language = Korea
[config]
version = 1.010
model = 400GII

12. or instead of step 11, insert a blank SD card in dash cam

Change Korean Voice to English

If you are running firmware BlackVue DR400G-HD II v1.010K which has the Korean voice prompts, there is a way to change this to English voice prompts. You must be running v1.010 Korean for this to work.

1. You must use an SD-Card reader to perform this operation. Do not attempt to do this directly on the dash cam.
2. Insert the micro SD card into your PC.
3. Download the New_Blackvue 1.010K to all English.zip file.
4. Copy (drag the Blackvue folder ) on a blank SD card and FLASH in your Camera.

If the above option does not work, the following alternative option may work:

1. Download English voice New_Blackvue 1.010K to all English.zip.
2. Download English firmware for DRG400HD from Blackvue.
3. Replace folder Application( step 1) with same folder from English firmware for DRG400HD (step 2)
4. Go to folder BlackVueConfig(step 1) and open file VERSION.BIN with Windows NOTEPAD. You have to change: 1. [software] model = 400GII to 400 and 2. [config] version = 1.010 to [config] version = 1.000

Blackvue Dr400g-hd Manual

The new VERSION.BIN should look like this

[firmware]
version = 1.010
model = 400GII
language = Korea
[software]
version = 2.010
model = 400
language = Korea
[config]
version = 1.000
model = 400GII

5. Save all changes
6. Insert SD card in to your Blackvue DRG400-HD II. I takes a few minutes to upgrade.
7. Enjoy

User Manual

Specifications

Published: September 25, 2012

Last Updated: May 31, 2013